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The Joint Commission accredits hospitals and healthcare organizations based on an organization's compliance with the Joint Commission's nationally established standards for healthcare quality and safety.

Anyone believing that he or she has pertinent and valid concerns regarding safety or the quality of care provided by Memorial Hospital for Cancer and Allied Diseases is encouraged to report these concerns to Hospital Administration at 212-639-7202, or to the Joint Commission. Reports to the Joint Commission must be submitted in writing.

The Joint Commission has stated that your name will be treated as confidential information and will not be disclosed to any other party. You may also submit complaints anonymously.

To contact the Joint Commission:

E-mail
complaint@jointcommission.org

Internet
www.jointcommission.org/GeneralPublic/Complaint/

Fax
Office of Quality Monitoring
630-792-5636

Mail
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

If you have questions about how to file your complaint, you may contact the Joint Commission at this toll free US telephone number: 800-994-6610 (Monday to Friday, 9:30 AM to 6:00 PM, eastern time).

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